Support - For latest changes -> Press for Release Notes

 

Telephone support

Call FREE NZ 0800 438 674 or AKL 410 2810 or +64 9 410 2810 during our normal business hours in NZ 8:30AM to 5:00PM Monday to Friday excluding public holidays.

Press for latest Release notes page - Contains notes of all changes and fixes for the versions and all previous releases.

Email support

Use the support email address at the bottom of the SafetyLink software window or (link to the contact page to email us your question.

SafetyLink user guides

User Guide for Employee Training (pdf 2MB) How to set up and use employee training in SafetyLink (requires version 10 upwards).

Risk management manual including how to convert from hazard management to risk management in SafetyLink (requires version 11.009 onwards.

Renew subscription and support
Call Free sales NZ 0800 438 674 or email sales

To request an update use the contact page to email us. Check the Release notes pagfor changes. The current release level is at the bottom right of the Aookication's main window or see Help/About in the application.

Update are only provided with a current subscription. Use contact page to renew a subscription. If a subscriotion has lapsed there may be a charge to bring you software to the current level before a new subscription. Call sales on 0800 438 674 or AKL 410 2810. International +64 9 410 2810

How to update SafetyLink
Instructions on installing a SafetyLink update

SafetyLink subscription includes
  • Email support ( contacting support)
  • Free telephone support 0800 438 674
  • All major upgrades automatically sent and minor updates available if you need them (Release Notes).
  • Payroll interface updates

SafetyLink Risk Manager ENTERPRISE - No licence fee. Subscription based on number of sites or size of organisation.

SafetyLink Risk Manager GOLD and EXPRESS Licence fee and annual subscription based on maximum employees.

Payroll interfaces

MYOB IMS Payroll Partner interface setup (pdf)
Includes optional HR, pay and leave if required.

MYOB Ace Payroll interface setup (pdf)

MYOB EXO (Comacc) payroll interfaces (pdf)
includes HR and pay if required. Changes in MYOB April 16 require SafetyLink version 11.

CSV staff interface setup (pdf)
includes HR, pay and leave if required.

iPayroll and other online payroll interfaces - call.

NOTE: A current subscription is required to use any of the payroll import interfaces supplied with SafetyLink. It is important to keep your SafetyLink software up to date and apply all major version updates to maintain compatibility with payroll software and prevent possible corruption of data.