Setting up the event notification email server

The event notification server is a separate executable that runs either as a process or as a service. It can run on any computer that is connected to the network and has access to the folder where the H&S Compliance Manager is installed, usually on a server drive.

When notifications in the Calendar of events are due to be sent, the notification server emails them to the appropriate recipient via an SMPT What is SMTP? (pronounced as separate letters) Short for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an e-mail client using either POP or IMAP. In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why you need to specify the SMTP server when you configure the Notification Email Server. email server. The details of this email sever are set up in Company and site information.

Note: This feature is available with current maintenance and is dependent on the software edition.

Evaluation edition: This tab is disabled and you cannot change the SMTP server which has already been set up for you for evaluation purposes so that you can receive email notifications automatically. When you log on to an Evaluation edition for the first time, the application will ask for you first and last names and your email address to which will be sent any notifications for event types that are enabled. You can change an employee email address by editing the employee record.
Express edition: The email notification server is available as part of annual maintenance. The SMTP server is pre-configured to use the Compliance Solutions default mail server.
Gold edition: Initially the SMTP server is pre-configured to use the Compliance Solutions default mail server. When you register your product, you can change this to use you own company's SMTP email server.
Enterprise edition: Initially the SMTP server is pre-configured to use the Compliance Solutions supplied mail server. When you register your product, you can change this to use you own company's SMTP email server.

Set up the SMTP server details

Select the Company icon on the toolbar. The Setup Company Information screen opens.
Select the Event Notification Server tab then enter the server information.
Click OK.

Note: In most cases you will need to get this information from your system administrator.

Verify that an email can be sent using this server

Select File/Options/Test email notifier.
In the Send Test Mail window Click the Send test email button.

If a test email was sent you will see an acknowledgement message and the email is sent to the address specified in the "From email address" in the setup information in the company and site setup.

Running the event notification server

Shutting down an event notification server